Accessibility Statement for The Bank at Preston on Wye, Herefordshire – Accessible Holiday Accommodation
Prepared by Accessible Herefordshire CIC
www.accessibleherefordshire.co.uk
The Bank @ Preston on Wye is an accessible holiday lodge in Herefordshire, designed to be welcoming, comfortable and practical for disabled guests, wheelchair users, families and carers. This accessibility statement provides clear information to help you plan your stay.
The Bank is a modern, purpose-designed accessible holiday property set in peaceful Herefordshire countryside. Paths, trails and the lakeside landscape will continue to be developed. If you require further details or have specific accessibility questions, please get in touch before booking.
Overview of Accessible Accommodation
The Bank sleeps up to five guests, with space for a travel cot. The property offers step-free access throughout, wide doorways and generous circulation space. Facilities include an accessible kitchen, profiling bed, ceiling track hoist, fully equipped wet room, and level access to outdoor decking with countryside views.
Arrival and Parking
There is accessible parking suitable for large vehicles, with space to turn, unload and park close to the entrance. A key safe is provided for easy self-check-in.
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Entrance and General Access
Step-free access is provided via a gentle ramp from the parking area. A wide front door leads into a spacious hallway with room for mobility equipment, coats and storage. The open-plan layout allows easy movement between the kitchen, dining and living areas. This entrance is the main emergency evacuation point, with additional exit routes available via sliding doors to the outside.
Kitchen and Dining – Accessible Features
The fully equipped accessible kitchen includes an adjustable-height worktop and induction hob, allowing wheelchair users to cook comfortably. The microwave and cooker are positioned at a lower height and include pull-out surfaces for safe handling of hot dishes.
The dining area includes an extendable table seating up to six, with a mix of armchairs and armless chairs. Please note there is a ledge beneath the table that may affect wheelchair positioning. A high chair is available on request. Additional appliances include a standard-height oven, sink and dishwasher.
Living Area and Accessible Outdoor Space
The living area includes comfortable seating with clearance for a mobile hoist if required (hoist not provided but can be arranged separately). A Smart TV with remote control is provided. A wood burner is available, with an initial supply of logs included.
Large sliding doors lead to a non-slip, step-free decking area overlooking the lake and surrounding countryside. The wrap-around glass balcony includes seating, a terrace and fire pit, making it suitable for outdoor relaxation and wheelchair access.
Accessible Bedroom with Profiling Bed
The main accessible bedroom is located off the hallway and includes a wide single Opera Signature Comfort Plus profiling bed with electric adjustment and optional padded side rails. The bed has lockable castors and is operated via a wired hand control with large buttons. An overhead ceiling track hoist runs directly from the bedroom into the wet room. The room includes a TV and level access to the outdoor decking.
Accessible Wet Room and Bathroom
The adjoining wet room is fully accessible and includes a ceiling track hoist throughout. Guests must read and agree to specialist instructions before hoist use. Facilities include an Astor Bannerman adjustable-height changing table, level-access shower, toilet with pull-down support arms, non-slip flooring and a shower chair available on request.
Additional Bedrooms
Two additional double bedrooms are provided, each with fitted wardrobes and vanity areas. One bedroom includes a superking bed that can be converted into two single beds. French doors provide level access to the balcony.
Utility and Storage
A utility and storage area off the accessible bedroom includes a lockable medical fridge and storage cupboards suitable for medical supplies or specialist equipment.
Additional Facilities
The property also includes a family bathroom with bath, a second hoisted accessible bathroom, two Smart TVs, washing machine, tumble dryer and ample storage throughout the lodge.
Dogs and Assistance Animals
Assistance and support dogs are welcome free of charge. One additional pet dog is welcome for an extra £20 per stay.
Dogs are not allowed on the sofas or beds and must not be left unattended in the lodge at any time. Please be aware that this is a rural location, there is wildlife on the pond, horses, sheep and other livestock in neighbouring fields so all dogs must be under control when outside.
Pricing Information
There is no surcharge for school holidays. Seasonal rates apply. November to March £250 per night. April to November £340 per night. Prices are correct as of November 2025 and may change without notice.
Further Information and Contact
The Bank @ Preston on Wye aims to provide inclusive, accessible holiday accommodation in Herefordshire. If you have specific access requirements or would like to discuss suitability before booking, please contact us and we will be happy to help.
To keep running costs practical, guests are kindly asked to switch off lights and heating when not in use.
More information is available at www.accessibleherefordshire.co.uk